Our shipping fees are calculated by total order weight. Place your items into the cart and proceed to checkout to view your order shipping fee.
Where do you ship to?
All of our products are available for shipping within United States of America and Internationally.
When will my item arrive?
We suggest to allow 2-4 weeks for in stock items. Please note that you may receive multiple deliveries per order. Delays in shipping and delivery with our third party partners can happen for various reason and are unfortunately out of our control.
When is my card charged?
All orders are charged in full at checkout.
Can I cancel my order?
All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Once you place your order you have 12hrs to cancel. After this time period a 15% restocking fee applies. Please refer to ourReturn Policyfor additional details.
What measurement units are used on this site?
All measurements are in inches unless otherwise noted.
What currency does your store operate in?
We recently updated our site to feature the currency in your area. You can now shop and checkout in USD!
Can I apply a current discount code to an already placed order?
If the order was submitted within the promoted time frame of the sale we will honour the sale. We cannot apply discounts to transactions made outside of the promoted sale time frame.
Where are your products made?
We source our products from over 60 suppliers around the world that manufacture in the USA, Canada, Mexico, China, Vietnam, India, Belgium and more. If you'd like to know the origin of a particular product, please contact us.
Can I combine discount codes?
No. Discount and sale codes are only applicable for one discount per order.
The product name on the box I received doesn't match what I ordered?
We use over 60 different suppliers and often times product names would get repeated between them. To avoid confusion, we rename most products on our site to names unique to us. Some packaging may arrive with the supplier's product name on the box instead of ours. If you have any questions or want to double check, we're always here to help.
I have to first and foremost say that the customer services at Interior Impulse is excellent. Truly excellent. I had originally received the wrong pitcher (it did not have the gold rim around it). I contacted them and told them the problem and sent a picture of the item I had received. They sent me the correct item free of charge and were very good about following up with me to make sure I was happy. I would have given 5 stars, but the glass of the pitcher is a bit thinner than I was expecting. But overall, I love it. And I will be happy to use it to serve my guests fabulous cocktails.